Hi Kinjal,
As per your request I sent the following 3 SAP Notes by e-mail to you:
- SAP Note 996943 - 0FI_GL_4:Reversed document is extracted as blank into BW!;
- SAP Note 760973 - Performance deteriorates after appl. of Note 641977;
- SAP Note 651227 - Document changes are only partially registered.
The last 2 SAP Notes are quite old and applicable for old ECC releases. The first SAP Note could be applicable but deals with a rare case and I wonder if the issues with cleared documents are occurring because of this.
Did you check the basic prerequisites to make change pointers' process work correctly? In table TPS31 you must find Business Transaction Event (BTE) 5011 - BWFIP_WRITE_AEDAT_POINTER.
Is the BTE registered? You can check it using t/code FIBF. The BTEs should exist in table TPS01.
Are there any custom BTEs implemented (i.e. BTE 5021, 5022 or 5023)?
To have a clear picture, please inform us which ECC release, Enhancement Package and Support Package level your system is on.
Best regards,
Sander